Patient Information

It is easy to make an appointment for your initial examination and dental treatments with Rachel Cole DDS PC. Simply call 503-248-1114 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.

Walk into our lobby where you will be greeted by our friendly staff. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.

Your initial dental exam will take around one hour. The expert staff at Rachel Cole DDS PC will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then Dr. Cole will complete your examination and make recommendations for proposed dental treatments.

We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Cole will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.

We are happy to submit claims on your behalf to any dental insurance carrier to help you utilize your dental benefits plan at our office. Many dental insurance plans do not cover 100% of services or treatment and may have a remaining patient portion. However, each dental benefits plan is unique, please call us today and we are happy to discuss your individual dental benefits plan. Insurance benefits are estimated based on the information provided by your insurance carrier and does not guarantee eligibility or insurance payment.

Rachel Cole DDS PC provides high quality dental care to families throughout the Portland area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing including CareCredit, and credit cards. Non covered services and estimated patient portions are due at the time of service. If you are interested in a payment plan, we accept CareCredit. We require a minimum of 24 hour notice for appointment cancellations, within 24 hours cancellation fee’s may apply. We strive to provide budget friendly dental care so call today and learn how Rachel Cole DDS PC is the solution to all of your oral health needs.